If you buy from us or any of our partners, you are in good hands. CRX is a distributor and we are a full service center. We have received some inquiries from customers that have purchased their engines from dealers and channels outside of CRX. Wherever a purchase is made, please be sure to ask and understand the terms of service and how your turbine will be serviced. Customer Commitment - Check the forums and the ratings. Ask anyone that has worked with us. Past performance is the best indicator of future expectations. |
Benefits to using CRX
- Knowledgeable and committed staff
- Local US Based service
- Fast turn around (usually 2 - 3 days)
- Weekend and evening support
- Proven performance
- 100% committed to turbines
First Year Warranty
First year warranty coverage begins the day you receive your motor. 1st year warranty is stem to stern with the exception of exclusions which are covered in our manual. Examples of non covered damage is crash, water damage (flood), FOD, Damage, etc.
SWIWIN/CRX Turbines Limited Lifetime Warranty
CRX covers most internal turbine parts for the life of the motor. For a list of parts covered under the limited lifetime warranty, please refer to our manual.
SWIWIN/CRX 25 hour service (with warranty or maintenance)
In order to maintain lifetime coverage, please maintain 25 hour service intervals. The cost of the service is $300.00. During this service, the motor is examined for any sign of wear. Bearings are changed and the unit is re-balanced. Any needed, warranted parts are replaced with the service. For items not covered under warranty, the owner will be contacted before any work is commenced in order to discuss any estimated costs. Please refer to our manual for more warranty and service interval details and exclusions.
Motors that are not maintained at regular 25 hour maintenance will be serviced at standard CRX Time and Materials rates.
Optional Replacement of Glowplug - A glow plug is equivalent to a light bulb. We know that sooner or later that the plug will begin to fail and will later burn out. Unfortunately, a glow plug requires more work to get to and to re-balance the engine than does a bearing change so it is recommend to change the glow-plug at the time of service. Talk to us about having your glow plug changed when your motor is in for service.
Exclusions to Warranty
Warranty and/or extended coverage does not apply under the following circumstances:
- The turbine is used for commercial or institutional (school) use
- The turbine was submerged in water
- The turbine has been modified in any fashion, i.e., mechanical or electrical
- Any attempt to repair
- Any dismantling of the turbine
- Any crash regardless of cause
- The turbine was not cooled properly
- Improper electrical connections
- Turbine serial number has been removed or altered.
- Turbine is found to have been operated with 2 cycle oil
- Knowledgeable and committed staff
- Local US Based service
- Fast turn around (usually 2 - 3 days)
- Weekend and evening support
- Proven performance
- 100% committed to turbines
First Year Warranty
First year warranty coverage begins the day you receive your motor. 1st year warranty is stem to stern with the exception of exclusions which are covered in our manual. Examples of non covered damage is crash, water damage (flood), FOD, Damage, etc.
SWIWIN/CRX Turbines Limited Lifetime Warranty
CRX covers most internal turbine parts for the life of the motor. For a list of parts covered under the limited lifetime warranty, please refer to our manual.
SWIWIN/CRX 25 hour service (with warranty or maintenance)
In order to maintain lifetime coverage, please maintain 25 hour service intervals. The cost of the service is $300.00. During this service, the motor is examined for any sign of wear. Bearings are changed and the unit is re-balanced. Any needed, warranted parts are replaced with the service. For items not covered under warranty, the owner will be contacted before any work is commenced in order to discuss any estimated costs. Please refer to our manual for more warranty and service interval details and exclusions.
Motors that are not maintained at regular 25 hour maintenance will be serviced at standard CRX Time and Materials rates.
Optional Replacement of Glowplug - A glow plug is equivalent to a light bulb. We know that sooner or later that the plug will begin to fail and will later burn out. Unfortunately, a glow plug requires more work to get to and to re-balance the engine than does a bearing change so it is recommend to change the glow-plug at the time of service. Talk to us about having your glow plug changed when your motor is in for service.
Exclusions to Warranty
Warranty and/or extended coverage does not apply under the following circumstances:
- The turbine is used for commercial or institutional (school) use
- The turbine was submerged in water
- The turbine has been modified in any fashion, i.e., mechanical or electrical
- Any attempt to repair
- Any dismantling of the turbine
- Any crash regardless of cause
- The turbine was not cooled properly
- Improper electrical connections
- Turbine serial number has been removed or altered.
- Turbine is found to have been operated with 2 cycle oil