--- We service what we sell ---
Local Service - means local service. Transit time to other countries is generally a week to 2, plus turn around time and time back. This generally means a month of no flying. We take this matter to heart. In this world of 2 day shipping, gotta have it yesterday, we are aware of the anxiety of sending a turbine to another country for service. No communication, no feedback and generally no way to know when the engine will arrive. We have the parts and the resources and the expertise to fully diagnose your engine issues, address the problem and balance the unit to factory specs and we generally get it done in a few days.
Dealer Network - Our dealer network changes periodically. Please check before making a purchase. We do offer free warranty support to our customers and customers of our channel partners. We offer T & M service to customers that have purchased their engine from dealers outside of our network.
Shipping within the US is 2 - 3 days including Puerto Rico.
We service all countries.
Local Service - means local service. Transit time to other countries is generally a week to 2, plus turn around time and time back. This generally means a month of no flying. We take this matter to heart. In this world of 2 day shipping, gotta have it yesterday, we are aware of the anxiety of sending a turbine to another country for service. No communication, no feedback and generally no way to know when the engine will arrive. We have the parts and the resources and the expertise to fully diagnose your engine issues, address the problem and balance the unit to factory specs and we generally get it done in a few days.
Dealer Network - Our dealer network changes periodically. Please check before making a purchase. We do offer free warranty support to our customers and customers of our channel partners. We offer T & M service to customers that have purchased their engine from dealers outside of our network.
Shipping within the US is 2 - 3 days including Puerto Rico.
We service all countries.
25 Hour Service and Gold Maintenance - Includes GRW bearings, balancing and extensive running tests - In network and within 25 hour window $300.00
The following items are checked and/or replaced
• Replace bearings - only the highest quality GRW bearings in every motor we service
• Turbine and NGV - Turbine and NGV are evaluated for signs of erosion or cracks
• Compressor and intake - Compressor and intake are inspected for any foreign object damages
• Overall appearance of internal parts - The overall health of the unit is noted
• Balance check and re balance of serviced motor
• Running Check of serviced motor
25 Hour Service and Maintenance Check - Includes GRW bearings, balancing and extensive running tests - Out of Dealer network and/or outside 25 hour maintenance period - time and materials
The following items are checked and/or replaced
• Replace bearings - only the highest quality GRW bearings in every motor we service
• Turbine and NGV - Turbine and NGV are evaluated for signs of erosion or cracks
• Compressor and intake - Compressor and intake are inspected for any foreign object damages
• Overall appearance of internal parts - The overall health of the unit is noted
• Balance check and re balance of serviced motor
• Running Check of serviced motor
The following items are checked and/or replaced
• Replace bearings - only the highest quality GRW bearings in every motor we service
• Turbine and NGV - Turbine and NGV are evaluated for signs of erosion or cracks
• Compressor and intake - Compressor and intake are inspected for any foreign object damages
• Overall appearance of internal parts - The overall health of the unit is noted
• Balance check and re balance of serviced motor
• Running Check of serviced motor
Evaluation of Motor and Estimate of Repair
An evaluation and estimate are provided to our customers. For motors under warranty, all repairs are covered with labor costs. For repairs not covered under warranty, an evaluation is provided with estimated labor costs. In the event that the motor is not salvageable, we will contact you in order to discuss available options.
1st Year Warranty - CRX/SWIWIN/ACEx CUSTOMERS ONLY - First year warranty coverage begins the day you receive your motor. 1st year warranty is stem to stern with the exception of exclusions which are covered in our manual. Examples of non covered damage is crash, water damage (flood), FOD, Damage, etc.
25 hour service - 25 Hour service cost is $300.00 flat rate cost to our loyal customers that have elected to purchase their turbine through any of our dealers. Owners that have purchased their turbine engine through other channels such as Hobby king are invited to send their engines in for a free quote. Costs as based on time and materials. We now reserve our one cost service program for our dedicated customers. During this service, the motor is examined for any sign of wear. Bearings are changed and the unit is re-balanced. Any needed, warranted parts are replaced with the service. For items not covered under warranty, the owner will be contacted before any work is commenced in order to discuss any estimated costs. Please refer to our manual for more warranty and service interval details and exclusions.
Replacement of Glowplug - CRX will replace the glowplug upon request at the 25 hour inspection. This is not mandatory but strongly suggested. Glowplugs have a limited life expectancy. The cost of the plug is minimal in comparison to the cost of a balance which is required after replacing the plug.
Older Engines - What constitutes a motor that might not be worth repairing?
In general, the older the engine the less it is worth to expend large efforts and money to repair. We will always try and guide our customers to make the best choice, however, we leave it up to our customers to decide for themselves based on all of the facts presented.
Below is a list of high cost repairs. Depending on the age of the motor, the costs associated with these repairs or combination of, might start to reach or exceed the estimated value of the motor.
We service many turbines but please contact us before sending in your unit. Depending on the age and model, we may or may not be able to ascertain parts. Bearings are the most common need for motors. We can ascertain any bearing.
An evaluation and estimate are provided to our customers. For motors under warranty, all repairs are covered with labor costs. For repairs not covered under warranty, an evaluation is provided with estimated labor costs. In the event that the motor is not salvageable, we will contact you in order to discuss available options.
1st Year Warranty - CRX/SWIWIN/ACEx CUSTOMERS ONLY - First year warranty coverage begins the day you receive your motor. 1st year warranty is stem to stern with the exception of exclusions which are covered in our manual. Examples of non covered damage is crash, water damage (flood), FOD, Damage, etc.
25 hour service - 25 Hour service cost is $300.00 flat rate cost to our loyal customers that have elected to purchase their turbine through any of our dealers. Owners that have purchased their turbine engine through other channels such as Hobby king are invited to send their engines in for a free quote. Costs as based on time and materials. We now reserve our one cost service program for our dedicated customers. During this service, the motor is examined for any sign of wear. Bearings are changed and the unit is re-balanced. Any needed, warranted parts are replaced with the service. For items not covered under warranty, the owner will be contacted before any work is commenced in order to discuss any estimated costs. Please refer to our manual for more warranty and service interval details and exclusions.
Replacement of Glowplug - CRX will replace the glowplug upon request at the 25 hour inspection. This is not mandatory but strongly suggested. Glowplugs have a limited life expectancy. The cost of the plug is minimal in comparison to the cost of a balance which is required after replacing the plug.
Older Engines - What constitutes a motor that might not be worth repairing?
In general, the older the engine the less it is worth to expend large efforts and money to repair. We will always try and guide our customers to make the best choice, however, we leave it up to our customers to decide for themselves based on all of the facts presented.
Below is a list of high cost repairs. Depending on the age of the motor, the costs associated with these repairs or combination of, might start to reach or exceed the estimated value of the motor.
- NGV/turbine wheel
- Bent Shaft
- Compressor/intake cover
- Electronics PCB smashed
- Burnt Motor
- Motor where a dry chemical fire extinguisher was used to extinguish flames while running
We service many turbines but please contact us before sending in your unit. Depending on the age and model, we may or may not be able to ascertain parts. Bearings are the most common need for motors. We can ascertain any bearing.
CRX Turbines
PO Box 491
Buffalo, New York 14052
716-946-7493
info@crxturbines.com
We service what we sell...