What we do...
CRX is a distributor and we are a service center. We have received many inquiries regarding our warranty service policies. Free warranty support is provided on all our products and all our work. If you purchase an engine from outside our network we are more than happy to provide the same level of service based on time and materials. We offer free estimates on repairs and upgrades. |
Periodic Maintenance Check
Depending on the manufacturer, turbines generally require maintenance and bearing changes every 25 hours. The following items are checked: • Turbine and NGV - Turbine and NGV are evaluated for signs of erosion or cracks • Compressor and intake - Compressor and intake are inspected for any foreign object damages • Overall appearance of internal parts - The overall health of the unit is noted • Balance check and re balance of serviced motor • Running Check of serviced motor |
Evaluation of Motor and Estimate of Repair
An evaluation and estimate are provided to our customers. For motors under warranty, all repairs are covered with labor costs. For repairs not covered under warranty, an evaluation is provided with estimated labor costs. In the event that the motor is not salvageable, we will contact you in order to discuss available options.
SWIWIN 1st Year Warranty - CRX/SWIWIN USA CUSTOMERS ONLY - First year warranty coverage begins the day you receive your motor. 1st year warranty is stem to stern with the exception of exclusions which are covered in our manual. Examples of non covered damage is crash, water damage (flood), FOD, Damage, etc.
SWIWIN Limited Lifetime Warranty - SWIWIN covers most internal turbine parts for the life of the motor and is transferable to another owner. For a list of parts covered under the limited lifetime warranty, please refer to our manual.
SWIWIN 25 hour service - In order to maintain lifetime coverage, please maintain 25 hour service intervals. The cost of the service is $300.00. During this service, the motor is examined for any sign of wear. Bearings are changed and the unit is re-balanced. Any needed, warranted parts are replaced with the service. For items not covered under warranty, the owner will be contacted before any work is commenced in order to discuss any estimated costs. Please refer to our manual for more warranty and service interval details and exclusions.
Older Engines - What constitutes a motor that might not be worth repairing?
In general, the older the engine the less it is worth to expend large efforts and money to repair. We will always try and guide our customers to make the best choice, however, we leave it up to our customers to decide for themselves based on all of the facts presented.
Below is a list of high cost repairs. Depending on the age of the motor, the costs associated with these repairs or combination of, might start to reach or exceed the estimated value of the motor.
We service most turbines but please contact us before sending in your unit. Depending on the age and model, we may or may not be able to ascertain parts. Bearings are the most common need for motors. We can ascertain any bearing.
An evaluation and estimate are provided to our customers. For motors under warranty, all repairs are covered with labor costs. For repairs not covered under warranty, an evaluation is provided with estimated labor costs. In the event that the motor is not salvageable, we will contact you in order to discuss available options.
SWIWIN 1st Year Warranty - CRX/SWIWIN USA CUSTOMERS ONLY - First year warranty coverage begins the day you receive your motor. 1st year warranty is stem to stern with the exception of exclusions which are covered in our manual. Examples of non covered damage is crash, water damage (flood), FOD, Damage, etc.
SWIWIN Limited Lifetime Warranty - SWIWIN covers most internal turbine parts for the life of the motor and is transferable to another owner. For a list of parts covered under the limited lifetime warranty, please refer to our manual.
SWIWIN 25 hour service - In order to maintain lifetime coverage, please maintain 25 hour service intervals. The cost of the service is $300.00. During this service, the motor is examined for any sign of wear. Bearings are changed and the unit is re-balanced. Any needed, warranted parts are replaced with the service. For items not covered under warranty, the owner will be contacted before any work is commenced in order to discuss any estimated costs. Please refer to our manual for more warranty and service interval details and exclusions.
Older Engines - What constitutes a motor that might not be worth repairing?
In general, the older the engine the less it is worth to expend large efforts and money to repair. We will always try and guide our customers to make the best choice, however, we leave it up to our customers to decide for themselves based on all of the facts presented.
Below is a list of high cost repairs. Depending on the age of the motor, the costs associated with these repairs or combination of, might start to reach or exceed the estimated value of the motor.
- NGV/turbine wheel
- Bent Shaft
- Compressor/intake cover
- Electronics PCB smashed
- Burnt Motor
- Motor where a dry chemical fire extinguisher was used to extinguish flames while running
We service most turbines but please contact us before sending in your unit. Depending on the age and model, we may or may not be able to ascertain parts. Bearings are the most common need for motors. We can ascertain any bearing.
CRX Turbines
PO Box 491
Buffalo, New York 14052
716-946-7493
info@crxdesigns.com
We service what we sell...